Complaints Policy
At LustxAI, a product of Astro Smart Tech LLC, we are committed to delivering a high standard of service and user support. We take all complaints seriously and aim to resolve issues promptly, fairly, and confidentially.
Our Commitment
All reported complaints will be acknowledged and investigated promptly. We will resolve all complaints within 7 business days of receipt.
Confidentiality
All complaints will be handled confidentially and in accordance with our privacy policy.
Contact Us
If you have any questions about this policy or wish to submit a complaint, please contact us at support@lustxai.com.
To help us process your complaint efficiently, please include:
- A clear description of your concern
- Relevant dates, screenshots, or transaction IDs (if applicable)
- Your registered username or email (if available)
Content Removal Policy
If you believe that content generated or displayed on LustxAI violates your rights, is inappropriate, or breaches our Terms of Service or Privacy Policy, you may request its removal by contacting us at support@lustxai.com.
Please include a clear description of the content, the reason for your removal request, and any supporting evidence (such as screenshots or links). We will review all requests promptly and take appropriate action in accordance with our policies. For more details on your rights and our procedures, please refer to our Privacy Policy and Terms of Service.